AI agents that collect
debt for you
Replace your call center with AI voice agents that contact debtors, negotiate payment plans, and maintain full compliance. 24/7, at scale.
Trusted by Europe's largest collections teams
Collections without the call center
Traditional collections relies on expensive call centers with high turnover, inconsistent quality, and compliance risks. AgentApex replaces this with AI agents that work around the clock.
How it works
From account import to payment collection in three steps
Import accounts
Upload your debtor accounts via CSV. Our system analyzes each account and assigns optimal contact strategies automatically.
AI makes contact
Voice AI agents begin outreach immediately. Natural conversations that handle objections, verify identity, and maintain compliance.
Collect payments
Payment plans are negotiated and tracked. Every interaction is recorded with full transcripts for audit and quality assurance.
The platform
Everything you need to run AI-powered collections at scale
Natural conversations powered by advanced voice synthesis. Identifies debtors, handles objections, negotiates payment plans.
Real-time FCA compliance monitoring on every call. Every interaction recorded, transcribed, and auditable.
Live visibility into contact rates, payment promises, and agent performance. Make data-driven decisions.
Searchable transcripts for every conversation. Quality assurance and dispute resolution made simple.
Connects with Latitude and other collection platforms. Your existing workflow, enhanced with AI.
Voice calls, SMS, and email from a single platform. Reach debtors on their preferred channel.
No shifts, weekends, or holidays. Your AI agents work around the clock to maximize contact rates.
Handle volume spikes without hiring. Scale from 100 to 10,000 calls with a single click.
Hear it in action
A sample collection call showing natural negotiation and compliance
Good morning, am I speaking with James Thompson?
Yes, this is James.
Hi James, this is calling on behalf of TechFinance regarding your account with a balance of four hundred and fifty pounds. I wanted to discuss some options that might work for your situation.
I know I owe the money, but I've had some unexpected expenses.
I understand. That's why I'm calling - to work with you on a solution. Would a payment plan help make this more manageable?
What kind of plan?
We could set up monthly payments of seventy-five pounds over six months. Would that work for your budget?
That sounds more doable. Can I think about it?
Of course. I'll send the details by email and call back Thursday afternoon. Does that work?
Demo for illustration. Full audio playback coming soon.
Ready to get started?
Join Intrum and other enterprise collections teams already using AgentApex.
No credit card required